We are actively recruiting community members to join our corps of volunteers. You can be part of the team that supports our core program to assist families & individuals to become financial stability through free tax preparation & saving. Volunteer trainings are held in January of each year. If you would like more information on how to volunteer, please complete the form below.
Opportunities for Involvement
Are you looking for a way to give back and make and impact in the community? Community Tax Centers has the perfect opportunity for you. We are in need of tax preparers, greeters, translators, saving coaches and street team reps to assist us for the upcoming tax season. We’ll cover everything you need to know and provide all of the training you will need to become IRS certified. We also provide support for you with on-site staff to assist you throughout the tax season. Some of our volunteer roles, such as CTC Greeters and Translator, do not require tax law certification.
WE NEED YOU!
TAX PREPARER
Work directly with families to file their tax returns at one of our tax centers. Tax Preparers walk clients through the tax preparation process and prepare returns using our tax software. We teach you everything you need to know in a required IRS training, which can be completed in a classroom or at your own pace online. After training, volunteers become IRS certified and are able to start filing returns!
GREETER
As the first person a taxpayer encounters, the Greeter welcomes clients to the tax center, screens for eligibility and preparedness, collects documents, and assembles the information necessary for the Tax Preparer to complete the tax return in an efficient manner. The Greeter plays a critical role in ensuring that clients have a quality experience. Volunteers will participate in a required training online to become certified.
TRANSLATOR
58% of Community Tax Center clients speak only Spanish! We are in great need of bilingual volunteers to help clients and our volunteer tax preparers communicate effectively. Translators help ensure that the taxpayers understand their tax return and their tax obligations. Volunteers will participate in a required training online to become certified.
TIME COMMITMENT & TRAINING
TIME COMMITMENT
The Community Tax Centers are open from mid-January until the tax filing deadline in April (one center is open till Oct). Volunteers are asked to serve 30 hours during the season. We have multiple sites that are open weekdays, evenings, and weekends, giving you the flexibility to choose a location and time that’s convenient for you.
TRAINING
All volunteers must watch the Ethics/Volunteer Code of Conduct video and complete the on-line pre-training prior to attending an in classroom training or online tax training.
New Volunteer
– 12-16 hours
– In-person, classroom-style or Online, at your own pace videos
– Includes basics of income tax law and how to use our web-based tax software to complete a tax return
Returning Volunteer/Advanced Tax Preparation
– 3-5 hours
– In-person, classroom-style or Online, at your own pace videos
– Includes advanced topics, a review of the tax software and tax law updates
Greeters and Spanish/English Translators
– 2 hours
– Online lessons and videos
– Includes an introduction to our services and specialized training for your volunteer role
Saving Coach or Street Team
– 2-4 hours
– Online lessons and videos
– Includes an introduction to our services and specialized training for your volunteer role
